Cancellation Policy
All cancellations, except on special promotions, must be made at least 24 hours prior to the date of arrival. No cancellation is allowed on special promotions. A penalty of 1 night room rate will be charged on the credit card if fail to cancel within 24 hours of the date of arrival.
You can cancel your reservation by contacting our Guest Service at (650) 493-6644 for assistance. Our Guest Service is available daily, 6:30 AM - 12:00 midnight.